Frequent House Cleaning Questions We Get From Myrtle Beach Locals.

Pricing

How much does a standard house cleaning cost in Myrtle Beach? Pricing depends on the size of the home, number of bedrooms and bathrooms, and the type of service requested. Contact us for a specific quote based on your property.

Is deep cleaning more expensive than a standard visit? Yes. Deep cleaning requires more time and attention to areas that standard visits do not cover. The difference is reflected in the quote we provide upfront.

Do recurring clients pay less than one-time clients? Recurring appointments are typically priced more favorably than one-time visits. The more consistent your schedule, the more predictable our pricing can be for you.

Are there additional charges for vacation rental turnovers? Turnover pricing accounts for the full reset required between guests. We quote based on unit size and expected condition. Extreme messes may incur an additional charge communicated before work begins.

Do you charge extra for cleaning inside appliances? Oven cleaning, refrigerator cleaning, and appliance detail are add-on services with their own pricing. These are included in deep cleans and available as add-ons to standard visits.

Scheduling

How far in advance do I need to book? For recurring service, a few days of advance notice is ideal. For one-time deep cleans and move out cleans, booking a week or more ahead gives you the best chance of getting your preferred date.

Can I schedule a same-day or next-day vacation rental turnover? Contact us as soon as a last-minute need comes up. We accommodate urgent turnovers when our schedule allows and prioritize established rental clients.

What days of the week do you clean? Contact us for current availability. We work to accommodate the scheduling realities of vacation rentals which do not always fall on weekdays.

Can I set up automatic recurring appointments? Yes. Once we establish a recurring schedule that works for your property, we keep it consistent and confirm any changes in advance.

What happens if my scheduled cleaner is unavailable? We will notify you as early as possible and work to send a qualified replacement rather than cancel your appointment. Consistency is a priority and exceptions are communicated proactively.

Materials

Do you use pet-safe cleaning products? Contact us about your specific situation. We can discuss product options that are safer for homes with pets and flag any surfaces or areas requiring special handling.

Are your cleaning products safe for children? We use standard professional cleaning products. If you have specific sensitivities or preferences for your household, let us know when booking and we will work to accommodate them.

Can I provide my own cleaning products if I prefer them? Yes. If you have preferred products for specific surfaces or materials in your home, you can supply them and we will use them as directed.

Do you use the same products in vacation rentals as in primary residences? Our standard product kit works across property types. For vacation rentals we pay particular attention to sanitizing guest-contact surfaces like bathroom fixtures, kitchen counters, and door handles.

Do you avoid bleach or harsh chemicals on certain surfaces? Yes. We adjust our product selection based on surface type. Natural stone, wood floors, and certain fixture finishes require gentler approaches and we treat them accordingly.

Process

What does a standard cleaning visit include? All living areas, bedrooms, bathrooms, kitchen surfaces, and floors. We dust, wipe, vacuum or mop, and clean bathrooms and the kitchen to a maintenance standard.

What does a vacation rental turnover include specifically? Full clean of all rooms, linen staging if needed, trash removal, kitchen and bathroom sanitizing, sand removal from floors and furniture, and a visual check of the unit before guest arrival.

Do I need to be home during the cleaning? No. Many clients provide access via lockbox or door code and are not present during the visit. We communicate any issues we encounter and lock up when we leave.

How do you handle fragile or valuable items? We clean around items we have not been specifically instructed to handle. If there are areas or objects you want us to avoid, note that when booking or leave clear instruction at the property.

What happens if something is damaged during a cleaning? Contact us immediately. We take damage claims seriously and work to resolve them directly with the client.

Do you do a walkthrough before or after cleaning? For new clients and first-time deep cleans, a brief walkthrough helps us understand the property and your priorities. For ongoing clients, we work from an established understanding of the space.

How long does a standard cleaning take? Time varies by property size and condition. A typical two-bedroom home takes between two and three hours. Larger properties and deep cleans take longer and we can give you an estimate with the quote.

Do you clean in a specific order or follow a checklist? We follow a consistent process room by room to ensure nothing is missed. For vacation rentals we also follow a property-specific checklist that accounts for guest-facing areas and standards.

What is your process for first-time clients? We gather information about the property, provide a quote, and confirm the scope before the first visit. First visits for new recurring clients often take longer as we get familiar with the property.

Can I add services to a scheduled visit on short notice? Contact us as soon as possible if your needs change before an appointment. We will do our best to accommodate additions depending on the time available.

Warranties

Do you guarantee your work? We stand behind the quality of our cleaning. If something was missed or does not meet the agreed standard, contact us and we will return to address it.

What is your policy if I am not satisfied with a cleaning? Reach out to us directly after the visit. We take feedback seriously and will return to correct any area that did not meet the standard we agreed to deliver.

Do you offer any service contracts for recurring clients? We work with recurring clients on a consistent schedule. The specifics of any service agreement are discussed at the time of booking based on your property and needs.

What if the condition of the property is worse than expected? We will communicate any significant difference from the expected scope before or during the visit and confirm any pricing adjustment with you before proceeding.